Returns & Exchanges

What is  the Boho Mandalay Return Policy?

  • We are happy to accept returns within 30 days from when your order was shipped for In- Store Credit (The day we shipped out your package). We do not offer Refunds for Returns.
  • If you need to Exchange, simply Return for In-Store Credit to repurchase what you need 
  • In-Store Credit issued will be for the exact price you paid for the items minus the discount amount if a discount was applied in your original order. 
  • Return items must be unworn/unwashed and in new condition - This includes visible signs of use including, deodorant/cosmetic stains, perfume, scents, hair, etc. We will not process your Return for In-Store Credit if the items are not within these conditions upon receipt of the items here at Boho Mandalay

  • WE DO NOT ACCEPT RETURNS ON ANY LAST CHANCE ITEMS FOR IN STORE CREDIT
  • We will not issue In-Store Credit ,refund adjustments or exchange items for orders that have already been shipped or placed if they are discounted in a New Sale.  These sales are run at random, year round for our amazing customers!

*If you received Defective, Damaged or Incorrect items, contact us within 5 days of when your package was delivered with a photo of the defect or issue to: help@bohomandalay.com so we can fix it for you.

 

How do I get my Return started?

 

International Returns:

First, submit a request with us for your International Return. Click here to submit a Return request.

Upon approval of your Request, please ship your Return items to us at:

Boho Mandalay

Eblock,407,Hreeva daksha apt,

perur main road 

Coimbatore- 641026, India

*Required- Include a Printed copy of your Order confirmation or your packing slip in your return package that lists your order number and items that were ordered with us.

 

What happens once my Return items arrive at Boho Mandalay?

Once we receive your return, We will send your personal In-store credit code to your Boho Mandalay account email. If you need us to send the code to a different email please include the email in the comments when placing your request, or let us know at help@bohomandalay.com


Returns may take up to 4 business days to process once they are delivered back to Boho Mandalay. We will be sure to process Returns and issue your In-store credit as soon as possible.

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